Dear Rop team,
Is the new redemption Mileage scheme announced on www.thaiair.com confirmed?
Being loyal customer to Thai AIrways and try my best effort to achieve the mileage with ROP. This new scheme seems to be very bully and disrespect to your customers who give trust and follow your program for many years. I am very disappointed.
If this the case the new scheme is confirmed.
I will start to credit my mileage earn from Thai Airways and any other Star Alliance partners to other alternative program where I believe they treat customer hard-earn loyalty more fair value and sound reasonable.
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